Contact Us

Central to our mission at the Texas Education Agency is providing guidance and support to school systems, parents, and communities. If you have questions about the assessment program or any of the related materials, please reach out using the avenues listed below.

For Administrators and Educators

STAAR Grades 3–8 and EOC Assessments

For assistance with logging in to the STAAR Assessment Management System and the Texas Assessment Data Portal, assessment management activities, online testing, and other test administration functions for STAAR assessments, contact the Texas Assessment Support Center at:

Phone: (855) 333-7770

STAAR Case Tracking System Online portal to view current status of district-initiated support tickets

STAAR Alternate 2 and TELPAS

For assistance with assessment management activities, online testing, or other test administrator functions for STAAR Alternate 2, TELPAS, contact the Customer Service Center at:

Phone: (800) 627-0225

For Families

For assistance with or questions about the STAAR test, please contact the Student Assessment Division of the Texas Education Agency.

Texas Education Agency Student Assessment Division, 1701 N. Congress Ave., Room 3-122A, Austin, TX 78701

Phone: (512) 463-9536

Fax: (512) 463-9302

Texas Assessment Data Portal

For assistance accessing records and reports through the Student Portal, Teacher Portal, or Analytic Portal, contact the Texas Assessment Support Center at (855) 333-7770.